{"id":19803,"date":"2025-04-01T21:28:59","date_gmt":"2025-04-02T01:28:59","guid":{"rendered":"https:\/\/079ef7049b.nxcli.io\/?page_id=19803"},"modified":"2025-09-09T09:48:58","modified_gmt":"2025-09-09T13:48:58","slug":"digital-processing","status":"publish","type":"page","link":"https:\/\/calypsopark.com\/en\/tickets\/digital-processing\/","title":{"rendered":"Digital Processing"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Season Pass Processing is Now Digital<\/h2>\n<p>Enjoy the convenience of having your Season Pass right on your smartphone, easily accessible through Apple or Google Wallet. It is now easier to enter the park, get access to Pass Holder discounts AND load money on your pass by creating an EZPay account.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><strong>Here\u2019s what you\u2019ll need to digitally process your pass:<\/strong><\/p>\n<ul>\n<li>A smartphone that can take a headshot photo of each person receiving a Season Pass<\/li>\n<li>Your Season Pass certificate number<\/li>\n<li>The person using each Season Pass needs to be nearby so you can take their picture<\/li>\n<li>Access to your email account to receive the digital Season Pass when you are finished<\/li>\n<\/ul>\n<p>Once you digitally process your Season Pass, head straight through the turnstiles!<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/calypsomembers.parkezpay.com\/51&#8243; url_new_window=&#8221;on&#8221; button_text=&#8221;Start Now&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;%91%93&#8243; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/calypsopark.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-09-094126-1.jpg&#8221; alt=&#8221;Digital pass&#8221; title_text=&#8221;Screenshot 2025-09-09 094126&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#FFFFFF&#8221; open_toggle_background_color=&#8221;#0A9CD4&#8243; closed_toggle_text_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#0A9CD4&#8243; toggle_icon=&#8221;&#xf0dd;||fa||900&#8243; icon_color=&#8221;#FFFFFF&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#FFFFFF&#8221; toggle_level=&#8221;h3&#8243; toggle_font_size=&#8221;18px&#8221; toggle_line_height=&#8221;1.4em&#8221; body_text_color=&#8221;#FFFFFF&#8221; body_link_font=&#8221;|600|||||||&#8221; body_link_text_color=&#8221;#3F4345&#8243; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;%91%93&#8243; closed_toggle_background_color__hover_enabled=&#8221;off|desktop&#8221; closed_toggle_background_color__hover=&#8221;#F08834&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_accordion_item title=&#8221;I bought my Season Pass, what\u2019s next?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]You must digitally process your Season Pass before you can enjoy the park. After you purchase a Season Pass online, you will receive an email with instructions on how to digitally process the pass. If you are not able to process digitally prior to your first visit to the park, please visit the Ticket Window to complete this step. You will not be able to enter the park without your processed digital pass.<\/p>\n<p>Didn\u2019t receive the emails with instructions? Click\u00a0<a href=\"https:\/\/calypsomembers.parkezpay.com\/51\" target=\"_blank\" rel=\"noopener\" class=\"keychainify-checked\"><u>HERE<\/u><\/a> to create your digital pass.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I get my digital pass into my Apple or Google Wallet or saved on my mobile device?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If it\u2019s an unprocessed pass, then you will input the certificate number. If it is a processed card, then you will input the member pass number.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I went to register for my digital pass and there is something incorrect with my information. How do I get it corrected?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"b40-faq-answer\">\n<div class=\"b40-list-block\">\n<p>Information corrections cannot be made online. You will need to process your Season Pass in-person at the ticket window. We will be able to correct the information and issue your Season Pass card. After getting your season pass card,\u00a0 you will be able to digitally process your pass on your phone.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;When I try to register my digital pass, I get an error after verifying my information and clicking \u201cLooks good.\u201d Why am I getting this error?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"b40-faq-answer\">\n<div class=\"b40-list-block\">\n<p>Registering your digital pass works best on a mobile device. If you get this error when registering your Season Pass, you may have a phone or browser app setting preventing the use of your camera. Setting the camera setting to \u201cAsk\u201d in your browser app, such as Safari or Chrome, may resolve this issue.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I tried taking my photo and it said \u201cRemove your hat and sunglasses,\u201d but I\u2019m not wearing anything on my head or face. What should I do?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"b40-faq-answer\">\n<div class=\"b40-list-block\">\n<p>On your next visit to the park, please visit the ticket booth and we\u2019ll take your photo. You will still be able to get your digital pass.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Someone else is taking my child to the park. How do I send my child&#8217;s digital Season Pass?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"b40-faq-answer\">\n<div class=\"b40-list-block\">\n<p>You can either screenshot the digital Season Pass and text it to them or share the email with the Member Number in it. You can also send the digital pass that they can add to the Apple or Google wallet. Digital passes can be added to multiple wallets.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the difference between the My Pass Benefits portal and and the Member portal used for digital processing?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"b40-faq-answer\">\n<div class=\"b40-list-block\">\n<p>The <a href=\"\/en\/tickets\/mypass\/\">My Pass Benefits portal<\/a> is where guests can go to review their Season Pass benefits. The Member Portal is where Pass Holders create their digital pass to put on their phones.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Season Pass Processing is Now Digital Enjoy the convenience of having your Season Pass right on your smartphone, easily accessible through Apple or Google Wallet. It is now easier to enter the park, get access to Pass Holder discounts AND load money on your pass by creating an EZPay account.Here\u2019s what you\u2019ll need to digitally process your pass: A smartphone that can take a headshot photo of each person receiving a Season Pass Your Season Pass certificate number The person using each Season Pass needs to be nearby so you can take their picture Access to your email account to receive the digital Season Pass when you are finished Once you digitally process your Season Pass, head straight through the turnstiles!You must digitally process your Season Pass before you can enjoy the park. After you purchase a Season Pass online, you will receive an email with instructions on how to digitally process the pass. If you are not able to process digitally prior to your first visit to the park, please visit the Ticket Window to complete this step. You will not be able to enter the park without your processed digital pass. Didn\u2019t receive the emails with instructions? Click\u00a0HERE [&hellip;]<\/p>\n","protected":false},"author":62,"featured_media":0,"parent":18668,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-19803","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/calypsopark.com\/en\/wp-json\/wp\/v2\/pages\/19803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/calypsopark.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/calypsopark.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/calypsopark.com\/en\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/calypsopark.com\/en\/wp-json\/wp\/v2\/comments?post=19803"}],"version-history":[{"count":0,"href":"https:\/\/calypsopark.com\/en\/wp-json\/wp\/v2\/pages\/19803\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/calypsopark.com\/en\/wp-json\/wp\/v2\/pages\/18668"}],"wp:attachment":[{"href":"https:\/\/calypsopark.com\/en\/wp-json\/wp\/v2\/media?parent=19803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}