Park Policies

Rules & Safety

• Children under 16 must be accompanied by an adult.
• Our certified lifeguards and slide attendants will ensure your safety and enforce park rules.
• Our First Aid station is staffed with qualified personnel at all times.
• Floaties, flotation toys as well as baby/infant flotation chairs or other non-lifesaving approved devices are not permitted in the park. Personal flotation devices are available for free located in-front of the jungle run & wave pool.
• Water bottles are also available in all our restaurants.
• Shaded areas and tables with parasols are available on site to protect you from the sun. In the event you forget to bring your sun protection, sunscreen, hats and sunglasses are sold at the boutique.
• Public alcohol consumption or possession of open alcohol containers is strictly prohibited. Calypso Waterpark is collaborating with the Ontario Provincial Police on the enforcement of this regulation in our parking spaces to ensure a safe and enjoyable environment for all our guests. Offenders can be prosecuted and will be required to leave the premises immediately without notice. – AGCO, Ontario Liquor Law R.S.O. 1990, c. L.19, s.31, 32, 33, 34.
• Medical and/or recreational cannabis and related paraphernalia including vapes and food products are not permitted anywhere on park property at any time. This includes our parking lot and the driveway up to the street lights at Calypso Street.

Safety tips

• Each attraction has its own safety rules. These rules refer to age, height and weight limitations, restrictions on medical and physical conditions, as well as mandatory ride position.
• Safety rules are displayed at the top and at the bottom of each slide. They can also be found in the Attractions section of our website.
• Personal flotation devices are mandatory in some attractions for inexperienced swimmers and children under 1.32 m (52 in).
• Attractions are not recommended for pregnant women or individuals with specific medical conditions.
• Selfie sticks are strictly prohibited on all slides.
• Glass containers are not allowed.
• It is prohibited to bring your own alcoholic beverages and beach umbrellas.
• Contents of all bags and coolers are subject to inspection upon arrival at the waterpark.
• Calypso is not responsible for lost, stolen or damaged items.

Dress Code

To participate in our attractions, proper bathing attire is required. It is our commitment to accommodate all our guests and comply with all safety laws, rules & regulations. We welcome guests from all cultural backgrounds and we encourage guests to respect each others’ perspectives, beliefs and values.

• Calypso is a family-oriented park. Guests are asked to wear appropriate swimwear when using our attractions. Thongs and transparent clothing are not permitted. Bathers of all genders are required to wear an appropriate swimsuit bottom.  We reserve the right to determine the appropriateness of swimwear.
• Due to manufacturer’s safety requirements, swimsuits with buttons, snaps, rivets or zippers and clothing such as jeans, shorts, t-shirts and hijabs are not permitted on body slides.
• Aqua socks are permitted in the wave pool, Pirate’s Aquaplay and Zoo lagoon.
• Tight-fitting Burkinis and rash guards are permitted on some attractions and may have limited access on a selected number of other attractions, but not body sides and limited access to the wave pool (to the black safety line).
• Swim diapers are required for babies participating in water play. Swim diapers are available for purchase at Calypso Waterpark’s Beachside Boutique.
• For safety reasons, glasses are not allowed in some attractions. Glasses with straps may be worn in several attractions. Straps are available at the boutique.
• Guests with long hair are advised to tie it back before riding an attraction.
• Some attractions do not permit wearing of accessories (hats, glasses, shirts, shoes etc.) where there is a risk of the guest losing an accessory piece or the risk of being caught in the attraction.
• We recommend no jewelry be worn on any attraction. If you lose a piece of jewelry, the chance that it would pass through the filtration systems undamaged is unlikely.
• For the comfort and safety of all guests, costumes are not permitted in the park. Guests should wear appropriate, family-friendly attire at all times.

Prohibited Items

For the safety of our guests, water guns, children’s toys, balls, frisbees, radios, portable speakers, knives, pool toys, floaties, parasols, umbrellas, tents, shade structures, hammocks, all glassware (including baby bottles and perfume bottles), BBQ’s, gas burners, candles, alcohol, vapor cigarettes and shishas are not permitted inside the park.

Bring Your Lunch

Calypso Waterpark has many picnic tables with parasols and sprawling grass throughout the site to bring your own lunch, snack or simply relax with your friends and family.

If you forget something or are in the mood for dessert, you can find a wide variety of meals, snacks, treats and refreshments at our nine restaurants and snack bars.

Alcohol, glassware, radios and speakers are not allowed in the park.

Public alcohol consumption or possession of open alcohol containers is strictly prohibited. Calypso Waterpark is collaborating with the Ontario Provincial Police on the enforcement of this regulation in our parking spaces to ensure a safe and enjoyable environment for all our guests. Offenders can be prosecuted and will be required to leave the premises immediately without notice. – AGCO, Ontario Liquor Law R.S.O. 1990, c. L.19, s.31, 32, 33, 34.

Locker Rentals

A small locker can be rented for $15 (tax included) and a large locker for $25 . Lockers are situated near the main entrance. To fully enjoy your day at Calypso Waterpark, we highly recommend you use a locker to secure your personal belongings. Calypso Waterpark is not responsible for lost or stolen items. You can rent your locker by scanning a QR Code near the locker area. Locker dimensions: 10 in. wide by 16 in. tall and 16.5 wide X 22.5 tall.

Personal Flotation Devices

Personal flotation devices are available to use for the day at no charge.

Smoking Policy

Tobacco Smokers

Calypso Waterpark offers a smoke-free environment. It is prohibited to smoke anywhere on Calypso Waterpark’s site.

Cannabis

Medical and/or recreational cannabis and related paraphernalia including vapes and food products are not permitted anywhere on park property at any time. This includes our parking lot and the driveway up to the street lights at Calypso Street.

Behavior

Guests whose behavior is determined to be impaired will not be permitted to ride the attractions and will be removed from the premises.

Cancellation Policy

Admissions bought at the waterpark or online cannot be exchanged, refunded or redeemed for cash.

Weather

A rainy day is a great time to enjoy a day at the waterpark with less people around! Lines are usually shorter and all of our pools are heated. The rays always shine when you’re having a good time!

In Case of Thunderstorms

All attractions remain open on rainy days. In the event of a thunderstorm, attractions may be temporarily closed for safety reasons. They will reopen after the storm has passed. Note that there are no refunds due to bad weather.

During extreme weather, it may be necessary to rotate access to the attractions so that guests are able to enjoy every ride throughout the day.

Pets

It is strictly prohibited to leave your pets in parked vehicles anywhere on Calypso Waterpark’s site. Visitors with pets can bring them for the day at the East Way Pet Resort located near the waterpark.